Privacy Policy

Your data, your rights

1. Introduction

Welcome to NexureSoft ("we," "our," or "us"). NexureSoft is a global custom software company headquartered in Kalyan, Maharashtra, India. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nexuresoft.com or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect information about you in various ways:

• Personal Data: Name, email address, phone number, company name provided via contact forms or demo requests.
• Usage Data: Pages visited, time spent, browser type, IP address, and device information collected automatically.
• Cookies & Tracking: We use cookies, Google Analytics (GA4), and similar technologies to analyze website traffic and improve user experience.
• Business Data: Information you provide when discussing project requirements or using our software products.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you product demos, quotes, and business proposals
• Improve and personalize our website and services
• Send marketing communications (with your consent)
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service Providers: Trusted partners who help us operate our website (e.g., Google Analytics, web hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, acquisition, or sale of assets

5. Cookies

Our website uses cookies to enhance your browsing experience. We use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Google Analytics (GA4) to understand how visitors interact with our site
• Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including SSL encryption, HTTPS protocols, and secure server infrastructure. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for a maximum of 3 years for business purposes.

8. Your Rights (GDPR & Indian IT Act)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdrawal of Consent: Withdraw consent for marketing communications at any time

To exercise these rights, contact us at sales@nexuresoft.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies separately.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. International Data Transfers

As a global company serving clients in India, Dubai, Saudi Arabia, Qatar, USA, UK, and worldwide, data may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed.